Administrative support
Defined monthly capacity for the operational work that otherwise sits with the owner — correspondence, follow-through, and keeping the office current.
Where Business Meets Possibility
SP Nexus provides structured support for small, growing and established businesses — administrative hours, a document cadence, bookkeeping capture where included, and a Business Health Score you can actually use.
Mission
We do not add services that are not in the package. Core, Elevate and Bespoke are written down: administrative support, documents, email support, a priority action review, a Business Health Score and report — with bookkeeping, trend insight and a dedicated consultant where the package includes them.
Services
Defined monthly capacity for the operational work that otherwise sits with the owner — correspondence, follow-through, and keeping the office current.
A monthly document cadence so letters, records and operating documents stay current. One document on Core, two on Elevate, and an agreed scope on Bespoke.
Ongoing email support on every package, with priority handling on Elevate and Bespoke so questions do not wait in a general queue.
A monthly review of what must be done next, so the work of the month is chosen on purpose rather than by whichever request arrived last.
A scored view of how the business is running, with a monthly report. Elevate adds trend insight. Bespoke monitoring and reporting is designed around the client.
Capture of bookkeeping information and a monthly summary on Elevate, with expanded bookkeeping and monthly reporting on Bespoke.
Quarterly sessions on Bespoke to review recommendations, priorities and the shape of support for the next period.
A named consultant on Bespoke, accountable for the relationship, the monitoring, and the quality of the monthly work.
Client platform
Visitors use the Health Check and packages. Clients use a private portal — scores, documents, invoices and support — isolated from every other account.
Fifteen questions across administration, finances, documents, operations and growth — with a score out of 100 and a recommended package.
Clients see the current score, category breakdown and month-to-month movement in one workspace.
Each month’s priorities are written down against the Health Score, not left in an inbox.
Issued documents live in the client’s own vault, with package allowances tracked (1, 2, or an agreed Bespoke scope).
Attention items from SP Nexus appear in the portal so overdue capture, reviews and invoices are not missed.
Reviews, document due dates and agreed follow-ups sit on a shared calendar for that workspace only.
Issued invoices, due dates and payment status are visible to the client. EFT details come from SP Nexus site settings.
Health Score history is plotted so Elevate and Bespoke clients can see movement, not only a single month.
A signed-in assistant that explains the portal, the score and the current arrangement — not legal, tax or audit advice.
Practical checklists and guides alongside the public Resources library.
Agreed milestones for the arrangement are tracked so both sides can see what is done and what is next.
A one-click support request from the portal, with a thread that stays inside that client’s workspace.
Workspaces are marked as small, growing or established businesses, matching how SP Nexus structures support.
Clients see only their own workspace. Administrators prepare documents, books, invoices, alerts and mail.
Published packages can be requested online. Invoices are issued, paid by EFT against the invoice, then marked in the tracker.
Your SP Nexus Business Toolkit
Once the arrangement is agreed, the Client Portal is the toolkit: Health Score, dashboard, recommendations, document vault, tasks, a shared calendar, reminders, compliance tracking, reports, support and resources. The client sees their workspace. SP Nexus sees every client on the Master Calendar.
A scored monthly view of how the business is running.
Category scores, alerts and the next work of the month in one place.
Written priorities against the score, not a pile of emails.
Issued documents, requests and expiry flags — isolated per client.
Assigned work with pending, in progress and completed.
The client sees their dates. Admin sees every client on one Master Calendar.
One-off or repeating monthly, quarterly or annually.
Agreed admin requirements for that business — not a tax product.
Health history you can open, compare and download.
Request Support stays inside the workspace until it is resolved.
Templates, FAQs and the public Resources library.
Approach
01
The Business Health Check and, for clients, the ongoing score, show where administration, documents, finances, priorities and support are actually sitting.
02
Core, Elevate or Bespoke. Pricing is published. Scope is written down. Nothing is added that is not in the package, unless we agree it.
03
Administrative hours, documents, email support, and a priority review — reported, scored, and visible in the Client Portal.
Benefits
Monthly administrative support sits in the package, so operational work has a home outside the owner’s evening hours.
A set cadence replaces last-minute drafting when a bank, landlord, partner or team member needs something current.
The Business Health Score, monthly report, and — on Elevate and Bespoke — trend insight, give a shared picture of how the business is running.
Health Check or packages, then a consultation, a tailored arrangement and invoice, then the Client Portal for the work itself.
Packages
Pricing is published and editable internally. Nothing is added that is not in the package.
How it works
01
Read how SP Nexus works, and which services sit inside each package.
02
Complete the Business Health Check, or compare Core, Elevate and Bespoke directly.
03
Book a consultation. We review the score, the work required, and the right arrangement.
04
You receive a tailored solution and invoice. Nothing proceeds until that is clear.
05
As a client you use the Client Portal for scores, actions, documents, messages and support.
06
Monthly recommendations, priority reviews and performance tracking continue for as long as the arrangement does.
Client reflections
The Business Health Check is a preliminary view out of 100. A consultation is how we turn that into an arrangement and an invoice.